Get Help

How to get help

If you need help from our foodbank there are a few simple steps to follow.

In order to provide the most appropriate help for you, we work with local agencies. If they feel you need help, they’ll issue you with a foodbank voucher. The local agency can also provide long term support if you need it.
Agencies we work with include: Doorway Advice Information and Care Service, Citizens Advice, housing support officers, children’s centres, health visitors, social services and some local charities.

How do I get a voucher?

1. Get in touch with us.
If you call or email our foodbank we can talk through your situation and put you in touch with a relevant local agency.

2. Arrange a visit to the referral agency.

They’ll discuss your situation and supply you with a foodbank voucher where appropriate.

3. Bring  your foodbank voucher to your nearest foodbank centre. 

You can find a list of our local centres and opening times here.

When you arrive, we’ll welcome you with a warm drink, and our trained volunteers are available to chat. We’ll discuss any dietary needs you may have and exchange your foodbank voucher for a parcel of three days of emergency food. We’ll also help to support you in any other ways that we can. Our foodbank centres offer a cafe style environment and our aim is to provide non-judgemental support at the point of crisis.

If you have any further questions, our FAQs page may help, or feel free to give us a call.


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